Success Stories

16 mins
Learn how Jonathan Adlerstein, CIO of Plymouth Rock Energy, implemented a full-fledged ERP solution within Service Cloud using Cloud Extend. The result includes seamless integration between customer service, sales, marketing, accounting and executive reporting. Plymouth avoided building the solution from scratch and developed in just a few months, enabled a complex, multi-layered energy billing application which handles dynamic and unique product offerings and pricing structures. See how Plymouth’s new system unlocks the potential for limitless growth and extensibility while providing an easy-to-use and error-resistant interface on multiple platforms, and apply lessons learned to your business.

In this guest post, Jonathan Adlerstein, CIO, Plymouth Rock Energy, explains how he used Cloud Extend to achieve a 20% increase in agent productivity and a 85% reduction in the time taken to create new accounts.

39 mins
Hear how PSA Insurance & Financial Services uses Cloud Extend for Salesforce to ensure their sales reps apply best practices and replicate sales patterns, increasing their efficiency and percentage of closed sales.

15 mins
Justin Hoffman, Director of Marketing for PSA Insurance & Financial Services, explains how his team uses Cloud Extend for Salesforce to increase Salesforce adoption, boosting productivity and efficiency for sales.